Coaching & Training

Providing a guiding hand

02 9098 8226

Lumen Coaching & Training

Coaching and training empowers the people in your business to generate as much benefit as they can from the systems we install.

Over the years it has become clear to us that often when customers come to us asking for software, what they really need is both the software and the skills needed to use it well.

Coaching and training can align these two aspects (skills and software) with your business objectives. By doing this we have seen customers experience dramatic results.

It is important to us that we provide you a tailored curriculum that will leave you well placed to succeed. By using your own data and software when teaching you, you receive the specific instruction you requite. This hands-on method ensures that you will have the practical experience to successfully operate your software in the future.

Ultimately, we aim to teach you how to apply a high level of business acumen to our software, so that you can unleash its potential.

What we can teach you

CRM

 

  • Performance driven goal setting and measurement
  • Using your customer data to better understand your customer’s needs
  • Distributed knowledge for innovation

Marketing Automation

  • Strategy generation
  • Content development and execution
  • There is a measurement of success

Business Intelligence

  • A range of analysis techniques to gain insights into data

Building your sales force

  • Sales team design
  • Improving sales team effectiveness
  • Sales and workforce planning and implementation
  • Sales compensation

Marketing

  • Customer insights
  • Pipeline strategy

Team management

  • Sales Meeting
  • Coaching Your Sales Team
  • Leading vs managing

Account managment

  • Increase business from your customers
  • Key Account Management
  • Understand how not to lose opportunity
  • Customer Targeting
  • Customer Segmentation
  • Gauging relationship strength with you customer
  • Plan and run strategic activity

Sales concepts and sales process

  • Customers buying and decision process
  • Understanding the process customers go through to make a buying decisions
  • Gain a clear understanding of key sales concepts and a sales process
  • Managing Account Sales when competitors are involved
  • Apply sales skills in customer conversations
  • Building referral networks

Activity planning

  • Strategize your activities to improve ROI with your time.
  • Important v Pressing
  • Efficient v Effective
  • Process v Outcome
  • Solve problem v Create alternative
  • Insight into minimizing less valuable work or interactions
  • Understanding what is taking up your time

Ideal Coaching & Training Customer

To find out if your business can benefit from our Coaching and Training click here.

The Lumen difference

Our methodology and holistic solutions have real world application, quick implementation, and proven results. To learn more about what makes Lumen unique click here.

Problems that we solve

Many businesses find it challenging dealing with the mountain of data its business produces. To learn more about other problems we can solve click here.

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