Services

ITSM Solutions

About our ITSM Services

Welcome to Lumen IT Services – your premier destination for comprehensive IT solutions designed to elevate your business’s performance, security, and efficiency. Our portfolio of services is meticulously tailored to meet the ever-evolving needs of modern businesses, ranging from small and medium enterprises (SMEs) to large corporations. Explore our diverse offerings, crafted to provide you with the cutting-edge tools and expertise required for unparalleled success in today’s digital landscape.

Amazon Connect

- Expert setup and configuration of Amazon Connect tailored to your needs.
- Skill-building, efficient call flow design, and strategies to boost customer satisfaction.
- Cost-effective solutions with fast setup and number porting assistance.
- Seamless integration with CRM systems, including Zoho CRM, and custom APIs.
- Enhance connectivity and streamline your customer service operations.

Web Scraping Developers

- Web scraping extracts and formats data from websites, essential for predictive models and business insights.
- Combines technology with human expertise to ensure precise, up-to-date data.
- Overcomes challenges like website changes with tailored solutions for analysis, machine learning, and marketing.
- Provides reliable, high-quality results with pricing based on project complexity, unlike freelancers.

IT Services: ITSM, Cloud, Microsoft & AWS Services

- Welcome to Lumen IT Services, your go-to for IT solutions that boost performance, security, and efficiency.
- We offer IT auditing, SME-focused IT service management, cloud computing, and Microsoft services, including MSSQL DBA and Azure.
- Our expertise includes database administration, web scraping, data automation, Java programming, data migration, email validation, and - Amazon Connect consultation.

Data Entry Automation

- Manual data entry is time-consuming and repetitive, consuming up to a third of office tasks.
- Data entry automation can save up to six hours a week, enhance accuracy, and streamline processes.
- Lumen offers expert automation solutions using tools like Blue Prism, Automation Anywhere, and UiPath.
- We improve efficiency with automated typing, web scraping, and optical character recognition.

YOU'RE IN GOOD COMPANY

Take the Next Step with Lumen Business Solutions​

Don’t settle for less – partner with Lumen Business Solutions for an experience that drives your business forward.