Remote Access Plus
Secure and comprehensive unattended access at the click of your mouse.
Access and troubleshoot Windows, Mac, and Linux computers anywhere, anytime!
Everything you need to redefine your troubleshooting cycle!
Easy to access and set up
Intuitive interface provides one-click access to remote computers so you can manage computer support efficiently.
Next-gen remote control
Instant and scalable remote desktop sharing with multi-monitor support, resume on reboot, and more. Now you can pounce on support issues and save the day.
Resolve issues together
Invite veteran technicians to participate in remote sessions to resolve computer issues as a team—because two heads are better than one.
Clear communication channels
Voice, video, and text chat support to collaborate with end users and guide them through every troubleshooting step.
Over 12 diagnostic tools
Handy tools to remotely launch command prompts, send and receive files, access event viewers, manipulate registry values, and more.
Cut down production costs
Wake on LAN to activate computers that are turned off, and initiate remote shutdown of computers during non-productive hours.
That's not all!!
Compliance is the key
HIPAA, PCI, and industry-compliant remote control with user confirmations, the ability to record remote sessions, blacken user monitors, and more.
Granular security controls
A cloud-based solution with 256 bit AES encryption, two-factor authentication (2FA), idle sessions, time out settings, role-based access control, and more.
Track and measure everything
Monitor every remote session by recording them. Create audit-ready and real-time reports on remote control sessions, chat history, and more.
YOU'RE IN GOOD COMPANY
Take the Next Step with Lumen Business Solutions
Don’t settle for less – partner with Lumen Business Solutions for an experience that drives your business forward.
