CRM: From a chance of success to proactively creating opportunities

Lumen CRM - Creating Opportunities

Blog The journey from being responders to actively driving change The business environment has changed dramatically over the last few of decades.  In many ways businesses have been given the ability to be much more competitive. Businesses now have more tools to use to differentiate their service from their competitors.  However many companies are yet … Read more

Categories CRM

How to Improve Your Customer Retention With Your CRM Consistently

We improve customer satisfaction for New Zealand businesses with an intergrated CRM soloution

Blog CRM to keep your customers happy Does your business know when your customers are at risk to being stolen by your competitors? Or do you simply leave it to chance? We often pose this question to businesses. Their first answer usually is “Of course I do, our customers have a great relationship with our business!”. … Read more

Categories CRM