Zoho CRM Implementation with Lumen: Simple, Powerful, and Effective Start your Zoho journey with us. Our setup is clear-cut and thorough. We cater to all: big enterprises, government agencies, and SMEs.
What we offer:
Unlock your business’s potential by implementing Zoho CRM. As Zoho CRM Certified consultants we have the experience to get you moving in no time at all. We also offer Zoho integrations, Zoho training, and support.
Read more about Lumen’s Credited consultants
Because of our years of experience, we deliver the fastest Zoho CRM implementation in the country.
Over the decades, we have found what makes CRMs work and what makes them fail. We can share this wisdom with you.
Make your CRM integrated. We can connect all of your business apps with standard or custom integrations.
Dramatically streamline your business by automating parts of your business process. This frees up your people to focus on their most important work.
Proven Success Across the Board We’re known for handling complex CRM projects. Trusted by big enterprises and government, our team delivers. No task is too big.
We’ve Got It Covered, we'll teach your team. They’ll use Zoho CRM like pros.
The two categories, Managing leads and deals, and “Database CRM”, are very different from each other. Managing leads and deals is a straightforward CRM implementation, where most of the configuration and automation can be done by the customer. Only about 1% to 5% of these implementations require development knowledge in Zoho Deluge (Zoho development language), with the exception of if the CRM implementation requires a specialist in APIs, data migration, and data cleaning.
For this type of Zoho implementation, we created an express implementation, where we focus on knowledge transfer, training, speed of deployment, and low entry costs. It is important to read about our sales training and 3 selling mistakes when implementing Zoho CRM.
Database CRM, on the other hand, is a very different type of CRM implementation. For example, the CRM can be used by telcos to manage their provisioning process. In this case, knowledge of the CRM is secondary, and the Zoho partner requires extensive knowledge and discipline in many areas, such as system analysis, system architecture, data modelling, software development, database development, SAAS development, BI and report writing expertise, RPA development, AI development, API expertise, data cleaning, data migration, data entry automation, Amazon Connects, and SMS automation.
To ensure a successful implementation of a “Database CRM”, it’s important to have the required skills in-house in Australia and not outsource them overseas. Otherwise, managing the project can be challenging, and you may be at the mercy of cheap labour from a third-world country. At Lumen, we have all the expertise necessary to ensure a successful Zoho CRM implementation for your business.
Discover how Lumen’s Advanced CRM Strategy transforms customer relationship management. From unique sales funnel strategies using Gap, Challenger, and SPIN models to enhancing lead quality and empowering teams, our approach is a game-changer. We focus not just on managing, but enriching customer relationships with personalized, strategic insights. Experience the future of CRM with Lumen
| The skills required for successful Implementation | Lumen Business | Other |
| Expertise and experience | Expertise and experience | |
| Trusted by government and enterprises | √ | × |
| Providing Zoho Training by professional trainer | √ | × |
| Experience with Large Zoho Analytics projects | √ | × |
| The most experienced Zoho API developer in AU | √ | × |
| Over 42 live API Projects | √ | × |
| Zoho Developers in AU – not outsourcing overseas | √ | × |
| All our developers are Kiwis | √ | × |
| Data security, passed the NZISM? | √ | × |
| Data Cleaning Expert | √ | × |
| Experiences Data Migration | √ | × |
| Java Software Developer | √ | × |
| MySQL specialist | √ | × |
| Expert Business Process Automation | √ | × |
Lumen Fusion is a new type of Zoho CRM implementation that goes further to drive business growth and includes the standard Zoho CRM implementation. It's our competitive advantage, combining CRM implementation technical skills with business knowledge to integrate proven practices to scale your business through software. By also incorporating business culture and sales training into our software solutions, we ensure that our implementations are not just technical solutions but comprehensive enhancements to your business operations. From our experience, this approach gives businesses the best implementation and tangible effects that management can see, with measurable and provable results.
Attract and capture high-quality leads.
Streamline and optimize your sales processes.
Improve customer relationships and retention.
Innovate and enhance your offerings.
Gain an advantage over your competitors.
Leverage AI for smarter business operations.
Our expert-led sales training programmes leverage proven methodologies to drive results, enhancing value-based selling, negotiation skills, and communication, all leading to a higher ROI.
Cultivo helps create a positive, effective, and continuous learning environment. It fosters innovation, critical thinking, and a culture that embraces mistakes as growth opportunities.
Transform your sales, marketing, and product innovation with our data-driven approach, enhancing sales skills, lead quality, and providing actionable insights into account management and sales growth.
Don’t settle for less – partner with Lumen Business Solutions for a Zoho CRM experience that drives your business forward.
A Zoho CRM implementation is just the beginning. With Zoho One, we can help you select which Zoho apps will be essential companions to your Zoho CRM. There are over 40 other Zoho apps that will help you utilise the power of Zoho.
One of the biggest challenges with software like Zoho CRM is that it can do so many things. We can take you and your team through how Zoho CRM works – step-by-step. This makes the learning curve more manageable, and allows your business to get the benefit of Zoho CRM faster. While most companies see Zoho CRM implementations as the end of the process, we see it as just the beginning.
Over the years we have gained a wealth of practical knowledge on how to best use Zoho CRM. We have seen what the factors are that makes Zoho CRM work for companies and what leads to companies floundering. With you under our wing you will not have to reinvent the wheel.
By connecting Zoho CRM to your website you can change your website from an online brochure to an online selling machine. Zoho MarketingHub, Zoho SalesIQ, and Zoho PageSense are just a few of the other apps that can help you make this paradigm shift.
We can connect your Zoho CRM to the apps you already love to use. Whether it is an app for ERP, quoting, finance, event management, marketing or social media Zoho CRM will be able to connect. Integrating the power of Zoho CRM with your other apps means you spend less time managing your apps and more time working on your business.
Zoho CRM helps business collect a wealth of data – the question remains: how do you make this data meaningful? We can help you with this. Creating intelligent data categories means that real insights can be gained from the information.
By creating blueprints of essential business processes, Zoho CRM guides users through what actions should be taken at what time. This prompting helps staff get the sequence correct, every time, in their day to day work.
One of the most valuable gains a business can make with a Zoho CRM implementation is the ability to automate large portions of your workflow. The benefits of this cannot be overstated. Automation helps free up precious human capital – allowing your staff to direct their energy to value creation.
Zoho CRM implementations mean easier centralisation and connection between your business apps. But in many cases this means data migration has to occur. Skilled data cleaning and data migration are essential so that your existing data can be put to good use. This data transfer can also help shed new light on previous years of business operation, allowing for deeper insights into where a business can improve.
Local businesses should leverage Lumen, a team of CRM specialists and software development experts, to implement Zoho for their operations. Lumen excels in crafting custom business solutions tailored to specific needs, ensuring seamless integration of Zoho's powerful CRM capabilities. With Lumen's expertise, businesses can optimize customer relationship management, streamline processes, and enhance overall efficiency, ultimately leading to increased productivity and sustained growth. Trust Lumen to transform Zoho into a tailored solution that propels local businesses toward success in the modern marketplace.
Tailoring Zoho CRM to diverse business requirements.
Optimizing share of wallet, managing budgets, and identifying risk indicators.
Enhancing efficiency through CRM.
Focusing on effective CRM utilization by staff.
Proven track record in diverse industries.
Don’t settle for less – partner with Lumen Business Solutions for a Zoho CRM experience that drives your business forward.
