Effective Remote Working with Teams

Blog What are the challenges of working remotely with a team? Anyone who works with a team experiences some people who end up doing most of the work, and no one notices it (but them!).  This issue is pervasive and very hard to resolve. The key is to understand what causes some in your team … Read more

3 Tips for Keeping Your Sales Staff Happy and Motivated

Blog How to reduce turnover, and keep sales staff There are three key ways to reduce turnover and retain sales staff. Keep a team of motivated sales staff and you’ll have a team of happy sales staff.  Get Inbound Leads Get Qualified Leads Ensure your staff can close the Deal easily Get Inbound leads Motivated … Read more

Two leading indicators you need to review your approach to Zoho Projects implementation

Zoho Projects

Blog We recommend reading our previous blog post: “Guide to implementing Zoho Projects” first. Time to implement and manage with Zoho project management software One question we get asked a lot is: “How much time should I spend on my Zoho Projects project management software implementation?” This is a tricky question, and there are two dimensions … Read more

Migrate from a spreadsheet to Zoho Projects management 

Blog How you can successfully migrate from a spreadsheet to Zoho Projects management If you are considering a Zoho Projects implementation, it means you are already managing some projects. In many cases, you’ll be transitioning from a spreadsheet, in some cases a timesheet, to Zoho Projects. So, what are some of the adjustments we’ve discovered and … Read more

The Complete Guide to Zoho Project Management Software

Blog What is Zoho Projects? Zoho Projects, is a project management software application which allows you to plan your projects, track work efficiently, and collaborate with your team, wherever they are. Key Features and why you should choose Zoho Projects as a project management software: Task Management Resources management Time tracking and timesheet Team collaboration Subcontractors collaboration … Read more

Two of the leading indicators of failed Zoho project management implementation

Zoho Projects failed installation

Blog Introduction To ensure a successful project management software implementation with Zoho Projects, we reviewed some implementation failures. Over time we began to see an interesting pattern. Although there are many reasons for a failed project management software implementation, there were two reasons we thought it’s important to share.  The first indicator is: Too Much Effort The main … Read more

Value-based selling. Is there a contradiction between Value selling and faith – God? 

Blog Introduction One of the challenges facing religious people in businesses today is how to conduct their business and stay true to their faith. In Lumen, we teach Value Sales for our B2B customers. In the past few years, we’ve taught four businesses where people were religious and to our surprise, after we got to … Read more

Why You Need Zoho for Your Used Car Dealership CRM

Using Zoho CRM creates happy customers with Lumen Business Solutions

Blog There are 3 main CRM modules you will use in your dealership Email marketing, Leads management Onboarding cars management What is the difference between Zoho CRM for Car Dealerships and other purpose built Car Dealership CRMs? Zoho is a powerful all-purpose CRM which can be used by almost any industry in New Zealand. It … Read more

Categories CRM

Lumen Academy – Key Account Management & Zoho CRM

Consultancy and Professional Services

Blog Why is key account management training important? It is common to find sales people who feel comfortable when they are face-to-face with prospects, but are unable to effectively manage multiple accounts. This problem can be even worse when staff try to develop new initiatives based on sales data. We find this phenomena leads to … Read more

Lumen Academy – Advanced Sales Training and Zoho CRM

Personal CRM Training

Blog Why is Advanced Sales Training important? Great sales people are not born, they are trained. Most sales people operate with an unconscious competence. They have a familiarity with the product or service they sell, and with their standard customers, but many have never really developed the perspective to analyse their current methods and therefore … Read more