AI Governance: A Non-Negotiable Enterprise Imperative

AI governance and security within the enterprise

In an era where artificial intelligence (AI) seamlessly integrates into our daily operations, the recent Air Canada chatbot incident serves as a crucial wake-up call. This situation, where a chatbot’s flawed advice led to a costly legal judgment against Air Canada, highlights the latent risks AI poses to enterprises. It underscores why robust AI governance … Read more

ChatGPT with Zoho Desk

ChatGPT for help Desk by lumen business

We are the first Zoho partner to integrate ChatGPT with Zoho Desk Our extensive experience with APIs and specialization in AI, database development, and analytics paid off. Over the years, we have worked with many technology-based customers and helped them with Zoho Desk implementation Lumen is the largest Zoho API developer in NZ and AU with more than 42 API … Read more

AI ChatGPT vs Google

Lumen Zoho CRM AI

Blog Recently Google went into code red because of ChatGPT; in the last few years, anyone in the computer industry has seen the investment that has gone into AI and the advancement from Google, Azure, and AWS in facilitating AI platforms and the explosion of AI applications. With just a few clicks, anyone can create … Read more